Skip to Content

Honda is well-known for its focus on quality. The Japanese manufacturing giant gathers customer feedback on car performance and defects from dealers around the world and leverages IBM Watson's NLP capabilities to go through the text, find themes, and visualize them in a way that is easy for executives in head office to interpret. This helps Honda know where to focus it's quality efforts.

@julian-torres-santeli-8955c

Join in on the conversation with Julián Torres Santeli when you subscribe to Exponentials.