Using AI, Joshua Browder, 19, created a lawyer chatbot that helps people dispute parking tickets in the UK. The bot uses public case decisions to generate appeal letters, thus eliminating the need to hire lawyers, though it cannot legally provide legal advice.
Up Next in Cognitive/AI
The travelling salesman problem has always been hard to tackle. This is especially true for UPS, who operates tens of thousands of delivery trucks everyday. They're in-house developed ORION system (On-Road Integrated Optimization and Navigation) plots an optimal route for each delivery truck at the start of the day, and saves the company 100 million delivery miles, and the environment 100,000 metric tons of CO2. The next phase of ORION is to have routes dynamically updated throughout the day based on changing delivery requirements, weather, and traffic patterns.
Big data case study: How UPS is using analytics to improve performance | ZDNet
Find out how logistics company UPS is using data and analytics in a number of key projects.
Honda is well-known for its focus on quality. The Japanese manufacturing giant gathers customer feedback on car performance and defects from dealers around the world and leverages IBM Watson's NLP capabilities to go through the text, find themes, and visualize them in a way that is easy for executives in head office to interpret. This helps Honda know where to focus it's quality efforts.